Advanced features

Functionality to drive your business.

Get big-business features in a phone system that’s easy-to-use and right-sized for your company. Seamlessly connect with your customers at your desk, in the warehouse or on the road.

Business reliability

Deliver consistent and controlled service, even during an interruption.

Call routing

Forward calls to a preset number in case of emergencies.

Mobile integration

Use your mobile phone on the go, but maintain your office persona.

Centralized device management

Manage everything from a unified portal.

Customer continuity

Meet customer needs faster, improving their experience and your reputation.

Auto attendant

Direct customer calls to the correct person with a virtual attendant.

Park presence

Park a call to a shared key that other users can see and answer.

Find me/follow me

Establish rules for calls to connect to you when away from your desk.

Employee productivity

Give your office staff the tools they need to connect and collaborate.

Call conferencing

Bring all your teams together with high-quality conferencing.

Voicemail to email

Receive voicemail notifications and transcriptions through email.

Desktop integration

Monitor and manage users and calls from our seamless application.

Simplified operations

Streamline your day and stay focused on your bottom line.

Advanced reporting

Analyze precise data insights and easily create customized reports.

Call recording

Track calls automatically and listen 24/7 from the Konnex VoIP portal.

Full feature set

Leverage a full set of calling features integrated into one system.

Upgrade your plan with Call center functionality

Equip your team with a fully-functional call center for inbound and outbound calling. Ensure quality control with advanced features like listen live, barge and call recording. Plus, use hunt groups to reach the right team members in the call center.

Hosted Extension Features

  • Admin Portal
  • Auto Attendant
  • Busy Lamp Field (BLF)
  • Call ACD Queue
  • Call Block
  • Call Forwarding
  • Call Hold
  • Call Park
  • Call Recording
  • Call Reporting
  • Call Screening
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Caller ID Block
  • Conference Bridge
  • Direct Inward Dial (DID)
  • Directory Assistance (411)
  • Emergency Assistance (911)
  • Find Me Follow Me
  • Hunt Group
  • International Long Distance
  • Interactive Voice Response (IVR)
  • Join Call (Barge In)
  • Local or Geographic Number
  • Company Number
  • Mobile App / Mobile Integration
  • Monitor / Listen Only
  • Music On Hold
  • Phone Number Porting
  • Ring Group
  • Seven Digit Dialing
  • Simultaneous Ring
  • Time Frames
  • Toll-Free Numbers
  • Unlimited US/Canada Calling
  • US Based Support
  • Voicemail
  • Voicemail to Email
  • Voicemail Transcription
  • Whisper
  • Web Phone
  • Web Portal
  • Call Center Functionality

Want more information? Get in touch.

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